Privacy Policy

1. Who We Are

Melissa Wilson's Studio is a private, one-on-one boutique hair salon located in Halifax, Nova Scotia. This privacy policy explains how I collect, use, and protect your personal information when you visit this website or book an appointment.

2. Information I Collect

When you book an appointment through this website, I collect the following information:

• Your name
• Email address
• Phone number
• The service you've booked and your preferred date and time
• Any notes or special requests you choose to share

I do not collect payment information through this website. Payments are handled in person at the studio.

3. How I Use Your Information

Your information is used solely to manage your appointment. Specifically:

• To confirm your booking and send you a confirmation email
• To contact you if there is a change to your appointment
• To keep a record of your visit history for service continuity

I will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

Appointment bookings are managed through Square Appointments, a secure third-party platform. Your booking details — including name, contact information, and appointment preferences — are stored on Square's servers and are subject to Square's Privacy Policy. Square uses industry-standard encryption and security practices to protect your data.

I take reasonable precautions on my end to protect any information you share directly through this website from unauthorized access, disclosure, or loss. Only I have access to your booking details.

5. Email & SMS Communications

When you book an appointment, you will receive a confirmation email. I may also reach out by email to remind you of an upcoming appointment or to follow up on a cancellation. You will not be added to any marketing mailing list without your explicit consent.

By providing your phone number at the time of booking, you consent to receiving SMS/text messages related to your appointment — including booking confirmations, reminders, and any changes or cancellations. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP or by contacting me directly through the contact page.

6. Your Rights

You have the right to:

• Request access to the personal information I hold about you
• Ask me to correct or update your information
• Request that your information be deleted

To exercise any of these rights, please get in touch via the contact page.

7. Cookies

This website uses cookies in two ways. First, basic session data may be stored temporarily in your browser to support the booking flow; no personal data is retained after your session ends. Second, with your consent, we use Google Analytics to collect anonymised data about how visitors use the site (pages visited, time on site, general location). This analytics cookie is only set after you accept via the cookie banner — you may decline and the site will function normally. You can withdraw consent at any time by clearing your browser cookies.

8. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

9. Contact

If you have any questions about this privacy policy or how your information is handled, please get in touch. I'm happy to help.